Refund policy

Returns

From the moment you receive your order, you have 30 calendar days to return or exchange it, provided that the conditions of our return and exchange policy are met.

The costs of Returns and Exchanges will be borne by the Customer. The cost if you do it through our website is 4,50€ Spain and 12€ rest of Europe.

To make a return, click here If you wish to make an exchange, request a refund with our Gift Card and re-purchase the new product.

As soon as we receive your order, we will check the condition of the items and exchange or refund the items. If it does not meet the requirements, we will contact you to inform you that we are unable to make the exchange or refund.

The period for the refund of the return can vary between 3 and 7 working days from the receipt of the return at our head office.

Requirements and conditions for making a return
1.The items must be in the same condition as when you received them.

2. The items must be unused.

3. For the return of shoes, the box in which you received them is essential.

4. We do not accept in any case shipments with postage due.

5. All purchases made on the web, can be returned within 30 days of purchase.