Shipping policy
SHIPPING COSTS
Spain - Peninsula and Balearic Islands: Shipping costs are free from 45€. If your purchase is less than 45€ you will be charged 3,95€.
Spain - Canary Islands: If your order is placed from the Canary Islands, the shipping costs will be 3,95€ in all cases.
Spain - Ceuta and Melilla: Shipping costs are free from 45€. If your purchase is less than 45€ you will be charged 3,95€.
Europe - Others: Germany, Austria, Belgium, Estonia, France, Holland, Ireland, Italy, Luxembourg, Poland and United Kingdom: 9,95€.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Spain - Mainland and Balearic Islands: 2-5 working days*.
Spain - Canary Islands: up to 8 working days*.
Spain - Ceuta and Melilla: 2-5 working days*.
Europe - Portugal: 4-10 working days*.
Europe - Other: Austria, Belgium, Estonia, France, Germany, Holland, Ireland, Italy, Luxembourg, Poland, United Kingdom: 4-10 working days.
*Deliveries are made from Monday to Friday.
*Deliveries may take up to 12 working days during sales and special promotions.
ORDERING TWO OR MORE ITEMS
Orders of two or more items may include multiple deliveries so you will receive the items on different dates as we deliver from different warehouses.
WHERE DO I RECEIVE MY ORDER?
You can receive it at the address of your choice (home, work...) but never at a post office box. It is very important that when you place your order you check that the delivery details are correct.
CAN THE COUNTRY OF DELIVERY BE DIFFERENT FROM THE COUNTRY OF PURCHASE?
YES! You can buy from anywhere but we only deliver to the following countries:
Austria, Belgium, Estonia, France, Germany, Holland, Ireland, Italy, Luxembourg, Poland, Portugal, Netherlands, Spain and United Kingdom.
ORDER TRACKING
When your order leaves our warehouse, we send you an email with the tracking number of the carrier and a link to the carrier's website so that you can check the status of your order at any time.
